Terms of Sale

General

These Terms of Sale govern all purchases made through our website. By placing an order, you agree to these terms.

Products

We make every effort to ensure that product descriptions, images, and details are accurate. However, slight variations may occur due to the nature of handcrafted products.

Due to the nature of our materials and craftsmanship, slight variations in color, texture, or finish may occur and are not considered defects.

Pricing & Payment

All prices are shown in the selected currency and include applicable duties and taxes where stated.

Payment must be completed in full at the time of purchase.

We reserve the right to change prices at any time without prior notice.

In the event of errors in product information, pricing, or availability, we reserve the right to correct such errors and cancel any affected orders.

Order Acceptance

Once an order is placed, you will receive a confirmation email. This does not constitute final acceptance of your order.

The contract is concluded only once the order has been confirmed and accepted by us.

We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud, unauthorized activity, or pricing errors.

We reserve the right to limit or cancel quantities purchased per order, per customer, or per address.

Our products are intended for personal use only. We reserve the right to refuse orders that appear to be placed for resale purposes.

Shipping & Delivery

We ship internationally from Türkiye.

Estimated delivery times and shipping details are outlined in our Shipping & Delivery Policy.

Please refer to our Shipping & Delivery Policy for further information.

Returns & Refunds

Returns are accepted in accordance with EU consumer protection laws.

Detailed information regarding returns, refunds, and conditions can be found in our Returns & Refund Policy.

Product Care & Responsibility

Customers are responsible for ensuring proper use and care of products after delivery.

We are not responsible for damage resulting from misuse, improper handling, or normal wear and tear.

Liability

To the extent permitted by law, our liability is limited to the purchase price of the product.

We are not liable for indirect, incidental, or consequential damages.

Customs & International Orders

As we operate internationally, orders may be subject to customs procedures.

Where applicable, duties and taxes are included at checkout.

Accuracy of Information

Customers are responsible for providing accurate billing and shipping information.

We are not responsible for issues arising from incorrect or incomplete details.

Communication

All communication regarding your order should be directed through our official contact channels.

Governing Law

These Terms are governed by applicable laws. Where required, mandatory consumer protection laws of the customer’s country of residence will apply.